Effective Date: August 30, 2026
At Hayani Furniture, we are committed to ensuring that our website and services are accessible to all customers, including individuals with disabilities. We believe everyone should have equal access to information, products, and customer support.
Our Commitment
- We aim to follow recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG)
- Our goal is to provide a clear, usable, and inclusive experience for all visitors, regardless of ability
- We continuously review and improve our website to enhance accessibility and usability
Accessibility Features
Our website includes accessibility-focused features such as:
- Clear navigation and consistent page layouts
- Text alternatives for images and non-text content where appropriate
- Keyboard-accessible navigation
- Readable fonts and appropriate color contrast
- Responsive design compatible with mobile, tablet, and desktop devices
Ongoing Improvements
Accessibility is an ongoing process. We regularly evaluate our website and make improvements where possible. We welcome user feedback to help us identify and address accessibility barriers.
Feedback & Support
If you experience any difficulty accessing our website or need assistance, please contact us:
Hayani Furniture
Address: Unit 17, Robertville Industrial Park, 254 Nadine St, Robertville, Roodepoort, 1709, South Africa
Phone: +27 10 143 3990
Email: support@hayani.africa
Customer Support Hours
Monday – Thursday: 09:00 AM – 04:00 PM
Friday: 09:00 AM – 02:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT+02:00) South Africa Standard Time (Johannesburg)
Response Time: We respond within one business day
Legal Compliance
This Accessibility Statement is intended to support compliance with applicable accessibility and equality laws and standards in South Africa, including the Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000, and relevant accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG).