Effective Date: August 30, 2026
At Hayani Furniture, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared.
In accordance with applicable South African privacy laws, including the Protection of Personal Information Act 4 of 2013 (POPIA), eligible individuals have rights regarding the collection, use, processing, and sharing of their personal information.
Your Privacy Rights
You may have the following rights regarding your personal information:
1. Right to Object to Processing
You may object to certain processing of your personal information by Hayani Furniture, including processing for direct marketing purposes, where applicable under South African law.
2. Right to Access Information
You may request details about the personal information we collect, including:
- The categories of personal information collected
- The specific personal information we hold about you
- The sources from which the information was obtained
- The purposes for which the information is used
- The categories of third parties with whom the information may be shared
3. Right to Deletion or Correction
You may request that we correct or delete personal information we hold about you where permitted by applicable law, subject to certain legal or operational requirements such as completing transactions, preventing fraud, maintaining legally required records, or complying with legal obligations.
How to Exercise Your Rights
To submit a request related to your privacy rights:
Email Us
Send an email to support@hayani.africa
Subject line: Personal Information Privacy Request
Verification
Please include your full name, email address, and order number (if applicable) so we can verify your identity and process your request securely.
Response Time
Once verified, we will respond and take appropriate action within the time frame required by applicable South African law.
Our Commitment to Data Privacy
- We do not sell personal information for monetary compensation
- We only share information with trusted service providers, such as payment processors and shipping carriers, where necessary for business operations
- We do not use or share personal information for direct marketing without an appropriate legal basis where required
- Personal information is stored and processed using reasonable administrative and technical safeguards
Company Information
Hayani Furniture
Address: Unit 17, Robertville Industrial Park, 254 Nadine St, Robertville, Roodepoort, 1709, South Africa
Phone: +27 10 143 3990
Email: support@hayani.africa
Customer Support Hours
Monday – Thursday: 09:00 AM – 04:00 PM
Friday: 09:00 AM – 02:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT+02:00) South Africa Standard Time (Johannesburg)
Response Time: We respond within one business day